Frequently Asked Questions
Does the trimmer hurt?
No — it glides along the skin with no pulling or stinging. Most women describe it as painless and quick, about five minutes along the upper lip and chin.
Will the trimmer work on grey or white hair?
Yes. Because it trims at the surface, it works on hair of any colour — including the grey and white hair that arrives later in life. (Laser and IPL need pigment, so they don't.)
Is the hair removal permanent?
No — the trimmer is not permanent; hair returns in two to three days, like any trimming. For longer-lasting reduction on darker hair, see the IPL device (it won't work on grey).
Is it discreet?
Yes — quiet, compact, and dignified. It looks like something you'd leave on the vanity, not hide in a drawer.
What's the guarantee?
The 90-Night Love-It Promise — money back, with a free replacement if a device fails. Try it; if it doesn't change a single morning, send it back at no return-shipping cost.
Shipping?
Free US shipping, with tracking on every order. We'll email you when it's on the way.
Questions?
Write to hello@uselumee.com — a real person reads every email.